Here are answers to common questions about Tiny Tech Services. If you are still unsure, feel free to email and ask.
I help seniors, families, and anyone who wants simple, patient help with their technology. You do not need to be good with computers for me to work with you.
I am based in Nashville, IL 62263 and serve the town and nearby areas. If you are not sure whether you are in range, send an email and I will let you know.
Yes. Most work is done as in-home visits so you can use your own devices in your own space. Some jobs may be done off-site if that is easier for you.
Labor prices are listed on the Pricing section of the main page. In short, there is a rate for in-home visits and a flat price for PC tune-up work. Parts, hardware, and software are always separate from labor.
No. Prices listed on the site are for labor only. If you choose to buy parts, hardware, or software, you pay for those separately. I will always try to help you find affordable, good-quality options.
Yes. Veterans and seniors (age 65 and up) receive 50 percent off the normal labor rate on regular services. Parts, hardware, and software are not discounted.
I can help with smartphones, tablets, Windows PCs, basic laptops, home Wi-Fi, printers, and common smart home devices such as cameras and doorbells.
Yes. I can help you compare phones, computers, cameras, and other tech and give plain, honest advice so you do not waste money on the wrong thing.
Some issues can be handled by email, phone. For more complex problems, an in-home visit may still be the best option.
No. My goal is to help you feel comfortable with your tech and make smart choices. I do not work on commission and I am not tied to any one brand or store.
The easiest way is to send an email through the contact form on the main page or write to ahenson@tinytechservices.com directly. I will reply and work out a time that fits your schedule.
Payment options can be discussed when we confirm your appointment. I try to keep things simple and flexible so it is easy for you.